An Assessment of the Impact of National Culture On Organizational Knowledge Maturity

Most often the efforts to leverage organizational competencies are directed towards use of data and technology, overlooking the human and organizational structural capital parts of knowledge within the organization. This paper adopts a holistic approach to understanding and realizing the value within the human, data and processual capital in the organization via the Intellectual Bandwidth (IB) Maturity Model. Rise in corporate globalization could lead to the increased importance of national culture and how it affects collaboration, processes documentation and data usage in companies. This study looks at how differences in national culture (as defined by Hofstede’s dimensions) impact the different components of data, collaboration and processual organizational knowledge as defined by the IB maturity model. The results indicate that some differences do exist among individuals from variant cultures resulting in distinctions in the way organizational knowledge is used and should be of interest to researchers and practitioners alike.